At Aloha Insurance, we take your privacy very seriously.
As providers of products and services that involve compiling personal–and sometimes sensitive–information, protecting the confidentiality of our customers has always been, and will continue to be, a top priority to us. We disclose your personal information to third parties only as necessary to provide the products and services you expect from our agency. We do not and never will disclose your email address to anyone for any reason. Period.
We believe that you should be aware of the information we collect, the measures we take to safeguard it and the situations in which we might share the information with select business partners. The following summary of our practices is provided for your information.
We collect only information necessary to consistently deliver responsive products and services.
Aloha Insurance Services, Inc. collects information in order to best serve your needs; provide high standards of customer service; develop and offer new products or services for our customers and potential customers; and fulfill legal and regulatory requirements. The information collected generally varies depending on the products and services you request.
We obtain most information directly from you, such as information provided to us in personal interviews and on your application for insurance. We also collect information about your transactions with us, such as premiums and policy numbers. We may obtain additional information from third parties. Third parties may include employers, insurance companies, consumer reporting agencies or health care providers. Information collected may relate to your finances, employment, health, avocations or other personal characteristics, as well as publicly available information about you.
We maintain safeguards to ensure information security.
We have implemented security standards and processes–including physical, electronic and procedural safeguards–to ensure that access to customer information is limited to employees of Aloha Insurance Services, Inc. who may need it to perform the duties of their job. They are required to respect the confidentiality of all customer information. Third parties to whom we disclose information are required to maintain adequate security standards for the protection of collected information.
We limit how, and with whom, we share customer information.
First and foremost, we do not disclose personal information about our customers or former customers to anyone, except as permitted by law, such as third party administrators, insurance companies and consumer reporting agencies. We may also share information to comply with legal or regulatory requirements.
In the normal course of our business, we may share or exchange information with companies engaged to work with us, to perform services such as:
- To effect, administer or enforce a transaction that you request or authorize
- Record keeping
- Policy administration
At Aloha Insurance Services, Inc., your trust is one of our most important assets. We will continually work to protect the privacy of our individual customers and will regularly review our privacy policy.