In most cases, you should call your Aloha Insurance agent or account manager to discuss the claim as soon as possible. Several types of claims can be filed directly with your insurance carrier and we have some information to make that a little easier. If you do file your claim directly with your carrier, please remember that we are always here to assist you if you need us to get involved. Claims can be a stressful situation for anyone, and our goal is to make the process as simple and stress free as possible. If your insurance carrier is not listed here, call an Aloha Insurance Services representative for assistance.
If you have a property claim, be sure to do everything you can to limit the damages before calling us. Once an adjuster has been assigned, you’ll be dealing directly with them but you can still call on us anytime if you need our assistance.
AIG Private Client Group
Phone: 888-760-9195
American Modern Property & Casualty
Online: https://myclaim.amig.com/claims
Phone: 800-375-2075
Fax: 513-947-4040
Cincinnati Insurance Company
Online: https://www.cinfin.com/claims
Phone: 877-242-2544
Employers Workers Compensation
Phone: 888-682-6671 (Preferred)
Email:
Mail: EMPLOYERS Claim Services, P.O. Box 32036 Lakeland, Florida 33802
Employers Protective Insurance Cmpany (EPIC)
Online: https://www.protectiveinsurance.com/claim
Email:
Phone: 800-479-0981
Fax: 317-715-9639
First Insurance Company of Hawaii
On Oahu: 808-527-7711
Neighbor Islands, toll-free: 800-272-5202
Fax: 808-545-3120
Email:
Flood Claims: 877-254-6819
Hawaiian Hurricane Group
Online: www.hawaiianhurricanegroup.com/report-a-claim
Phone: 877-353-8672
Hawaiian Insurance & Guaranty
Phone: 808-536-2777, Option 1
Fax: 808-547-8464
HEMIC
Online: https://hemic.com/resources/report-an-injury/ (Preferred)
Email: Send WC-1 form to
Fax: Send WC-1 form to 808-522-5855, (mail the original signed and dated report to P.O. Box 3376, Honolulu, HI 96801)
Mail: Send WC-1 form to P.O. Box 3376, Honolulu, HI 96801
ICAT/Centauri
Online: https://www.icat.com/claims/report-a-claim
Email:
Phone: 866-789-4228
Fax: 1-866-325-2142
National Interstate
Email:
Phone: 808-536-3366 or 800-316-9167
Fax: 808-536-2467
Pacific Guardian Life
Online: https://www.pacificguardian.com/forms
Phone: 800-367-5354
Palomar Specialty Insurance
Progressive
Online: https://www.progressive.com/claims/
Phone: 800-776-4737
PURE Insurance
RLI Insurance Company
Email: (preferred)
Phone: 800-444-0406
Fax: 866-692-6796
Mail: RLI Claim Dept., P.O. Box 3961, Peoria, IL 61612-3961
Selective Insurance Company
Online: customer.myselectflood.com/claim/findpolicy
Phone: 877-348-0552
Universal Property and Casualty
Online: www.upcinsurance.com/policyholders/claims-center
Phone: 888-CLM-DEPT (888-256-3378)
Zephyr Insurance
Phone: 800-768-6002