Need more information on direct bill payments?
If you are billed directly by your insurance carrier, you should contact them directly to discuss any payment issues. Here we have listed some of our carriers and their payment contact information for your convenience. If your insurance carrier is not listed please contact Aloha Insurance Services for assistance.
AIG Private Client Group
Mail: AIG Private Client Group
PO Box 601148
Pasadena, CA 91189-1148
Online: www.aig.com/us/mybill
American Modern Property & Casualty
Mail: PO Box 740167
Cincinnati, OH 45247-0167
Overnight: Fifth Third Bank
5050 Kingsley Drive
Cincinnati, OH 45227
Attn: 1MOC1N – Rlbx 740167
Phone: 800-543-2644
Online: www.amig.com
CatCoverage / Poulton Associates – NCIP
Mail: Poulton Associates – NCIP
Attn: Payments Department
3785 South 700 East
South Lake City, UT 84106
Online: www.catcoverage.com
(No charge for ACH, $100.00 charge for credit card payments)
Cincinnati Insurance
Mail: PO Box 740099
Cincinnati, OH 45274
Overnight: 6200 South Gilmore Road
Fairfield, OH 45014
Phone: 888-242-0888, Option 9, then Option 1.
Automated payment by phone: 800-364-3400
Online: http://www.cinfin.com
(App available)
First Insurance Company of Hawaii
Includes First Insurance, First Fire & Casualty, First Security and HPIA (Hawaii Property Insurance Association)
Mail: PO Box 2866
Honolulu, HI 96803
Overnight: 1100 Ward Avenue
Honolulu, HI 96814
Phone: 808-527-7313
Online: www.ficoh.com
First Insurance Flood
Mail: PO Box 912240
Denver, CO 80291-2240
Overnight: First Insurance Company of Hawaii
Attn: Flood
1100 Ward Avenue
Honolulu, HI 96814
Online: https://ficoh.managemyfloodpolicy.com
Hawaiian Hurricane Group
Mail: PO Box 1478
Kailua Kona, HI 96745
Overnight: 75-5931 Walua Road
Kailua Kona, HI 9670
Phone: 808-498-4270
Online: www.hawaiianhurricanegroup.com
Hawaiian Insurance & Guarantee
Mail: PO Box 2255
Honolulu, HI 96804
Overnight: 900 Fort Street Mall Suite 1645
Honolulu, HI 96813
Phone: 808-536-2777
Online: www.higltd.com
Hawaii Property Insurance Association (HPIA)
Mail (Checks only): 745 Fort Street Mall Suite 1100
Honolulu, HI 96813
ICAT/Centauri
Mail: PO Box 969
Westbrook, CT 06498
Overnight: 170 Huyshope Ave
Hartford, CT 06106
Online: www.icat.com
(App available)
Palomar Specialty Insurance
Mail: PO Box 511613
Los Angeles, CA 90051-8168
Overnight: US Bank Wholesale Lockbox
c/o 511613
16420 Valley View Ave
La Mirada, CA 90638-5821
Online: www.plmr.com
Progressive
Mail: PO Box 894107
Los Angeles, CA 90189-4107
Phone: 800-876-5581
Online: www.progressive.com
(App available)
Pure Insurance
Mail: Lockbox #2655
PO Box 9600
Philadelphia, PA 19195-001
Overnight: Pure Insurance
Attn: Accounting
44 S Broadway Suite 301
White Plains, NY 10601
Phone: 888-813-7873
Online: www.pureinsurance.com/billpay
(App available. Member services questions: 888-813-7873, )
RLI Insurance Company
Mail: PO Box 29530
Honolulu, HI 96820-1930
Overnight: 700 Bishop Street, Suite 1920
Honolulu, HI 96813
Phone: 808-533-1515
Online: www.rlicorp.com/payments
Seacoast Brokers, LLC
Mail: Seacoast Brokers LLC
PO Box 742670
Los Angeles, CA 90074-2670
Overnight: Bank of America – Lockbox Services, #LAC-742670
2706 Media Center Dr.
Los Angeles, CA 90065
Online: www.seacoastbrokers.com
(No fee applies for ACH Payments)
Zephyr Insurance Company
Mail: PO Box 30220
Honolulu, HI 96820-0220
Overnight: 1001 Bishop Street Suite 2750
Honolulu, HI 96813
Phone: 808-440-5400
Online: www.hpcipay.com
Universal North America
Mail: PO Box 844758
Dallas, TX 75284-4758
Overnight: Bank of America Lockbox Services
Universal North America – 844758
1950 N Stemmons Freeway
Dallas, TX 75207
Phone: 866-458-4262
Online: www.uihna.com
Universal Property & Casualty
Mail: PO Box 88763
Chicago, IL 60680-1763
Overnight: 1110 W. Commercial Blvd
Fort Lauderdale, FL 33309
Phone: 866-926-2217
Online: https://universalproperty.com
(Payments online by ACH only. App available)